Hi @MNold21!
An internal notification isn’t possible if the recipient isn’t a HubSpot user. However, a good workaround is to create that person as a contact in HubSpot and mark them as a marketing contact.
From there, you can set up an automated email using personalization tokens, similar to the internal notification emails you receive when an international lead comes in. Then, simply build a workflow that sends this email to the contact when the relevant trigger occurs.
Hope this helps - let me know if you need further support, I’d be happy to schedule a free consultation here: https://meetings-eu1.hubspot.com/carolina10/hubspot-consultancy
Goirkekanaaldijk 14
5046 AT Tilburg