Self Booked Meetings requesting Host to "Join"

Smart CRM & Sales Hub Sales Hub Tools
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1

We are scratching our heads here!
A user creates a meeting in the CRM (on a Contact record), but when he clicks on the link (say in the Google Calendar), it asks them to request to “Join” and wait till the “Host” admits them!

Background: the client recently switched domain names, but we have renewed all the email addresses, the Calendar links AND the Meeting Scheduling links for the new domain.

2

Hi @YoelBA-GDS,

Since the switch, have you disconnected and re-connected the Google Calendar integration? That would be my first step of troubleshooting.

Best regards

3

@YoelBA-GDS, which conferencing tool do you use (Zoom, Teams, Meet …)? We use Zoom, and if I understand your challenge correctly, you could fix this in Zoom settings.