# Segmentation based upon deal activity - RFM Data

**URL:** <https://community.hubspot.com/t/segmentation-based-upon-deal-activity-rfm-data/29440>\
**Category:** HubSpot Ideas\
**Tags:** object\
**Created:** [December 21, 2020, 6:12pm UTC](https://community.hubspot.com/t/segmentation-based-upon-deal-activity-rfm-data/29440 "2020-12-21T18:12:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tnichs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tnichs/32/2829_2.png) [@Tnichs](https://community.hubspot.com/u/Tnichs)\
**Post date:** [December 21, 2020, 6:12pm UTC](https://community.hubspot.com/t/segmentation-based-upon-deal-activity-rfm-data/29440/1 "2020-12-21T18:12:34Z")

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Hi, we want to be able to segment both company and contact records based upon deal activity within a certain amount of time.

Taking the Ecommerce model of RFM data - Recency, Frequency and Monetary we want to segment based on things like

If someone places 2 or more orders in the last 6 months make them a VIP customer

If someone places £50,000 or more within the last 12 months, make them VIP

If someone places more than 2 orders per month on a consistent basis, make the VIP

Other examples needed that there doesn’t seem to be a straight forward approach  
If someone isn’t a new customer (has previously ordered before a 6 month period) and then orders twice in the last 6 months, make them a retained customer  
If we have a lapsed customer - e.g. they haven’t ordered within 12 months, and then they order, make them status= winback customer.

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**Author:** ![AndreaK](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andreak/32/87811_2.png) [@AndreaK](https://community.hubspot.com/u/AndreaK)\
**Post date:** [March 18, 2022, 3:03pm UTC](https://community.hubspot.com/t/segmentation-based-upon-deal-activity-rfm-data/29440/2 "2022-03-18T15:03:00Z")

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Very good idea!  
A standard set up of properties for RFM data to ble able to set this up would be very usefull for many of my clinets.
