Hei 
just wondering if you got some new info about it? I also saw that in a clients portal but it showed the contact owner as viewing, and tickets that dont have an owner yet, shows nothing. Is it in real time or based on ticket owner?
Hei just wondering if you got some new info about it? I also saw that in a clients portal but it showed the contact owner as viewing, and tickets that dont have an owner yet, shows nothing. Is it in real time or based on ticket owner?