# Search Functionality

**URL:** <https://community.hubspot.com/t/search-functionality/2599>\
**Category:** HubSpot Ideas\
**Tags:** object\
**Created:** [July 3, 2017, 5:56pm UTC](https://community.hubspot.com/t/search-functionality/2599 "2017-07-03T17:56:29Z")\
**Posts on this page:** 16\
**Page:** 2

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**Author:** ![LightMySpace](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lightmyspace/32/99782_2.png) [@LightMySpace](https://community.hubspot.com/u/LightMySpace)\
**Post date:** [October 18, 2018, 11:19am UTC](https://community.hubspot.com/t/search-functionality/2599/21 "2018-10-18T11:19:20Z")

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Absolutely.. Programming the functionality would be easy and most CRM systems, email systems and even file manager(!) can look inside content to find a word or string.

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**Author:** ![mrlarson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mrlarson/32/74736_2.png) [@mrlarson](https://community.hubspot.com/u/mrlarson)\
**Post date:** [October 23, 2018, 10:54pm UTC](https://community.hubspot.com/t/search-functionality/2599/22 "2018-10-23T22:54:48Z")

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Hi,

We recently adopted hubspot and would love for different users to be able search via the Outlook add-in for contacts that someone else on our team has added to the CRM. I’ve seen this ability to search for contact information (e.g., email) via the Outlook add-in referenced in several help articles, notably [this](https://knowledge.hubspot.com/hubspot-sales-outlook-desktop-add-in-and-office-365-add-in-user-guide/using-contact-profiles-with-the-hubspot-sales-outlook-desktop-add-in-and-office-365-add-in). However, that functionality does not exist for us. Instead we just have:

 ![Hubspot.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/2X/7/74c97278e0561ed4c822ddcb1438fc229421d576.png)

Any help would be greatly appreciated!

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**Author:** ![supasnyder](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/supasnyder/32/68653_2.png) [@supasnyder](https://community.hubspot.com/u/supasnyder)\
**Post date:** [October 24, 2018, 3:21pm UTC](https://community.hubspot.com/t/search-functionality/2599/23 "2018-10-24T15:21:46Z")

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This search contact funtionality is also a similar issue I am experiecing in addition to this issue; [https://community.hubspot.com/t5/Outlook-Sales-Extension/Cannot-update-details-in-Outlook-Sidebar-Save-button-not-showing/td-p/212442/jump-to/first-unread-message](https://community.hubspot.com/t5/Outlook-Sales-Extension/Cannot-update-details-in-Outlook-Sidebar-Save-button-not-showing/td-p/212442/jump-to/first-unread-message)

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**Author:** ![dwg-andy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dwg-andy/32/30191_2.png) [@dwg-andy](https://community.hubspot.com/u/dwg-andy)\
**Post date:** [January 4, 2019, 2:05pm UTC](https://community.hubspot.com/t/search-functionality/2599/24 "2019-01-04T14:05:20Z")

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This is almost laughable. When I do global search. These are how the results are shown. How can I even know which contact these results are associated with.

 ![hs.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/4/445e5ba60081e8ab84ab9ee2cb9ae3dd6a54fb2f.png)

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**Author:** ![ppaquet](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ppaquet/32/25270_2.png) [@ppaquet](https://community.hubspot.com/u/ppaquet)\
**Post date:** [March 8, 2019, 5:25pm UTC](https://community.hubspot.com/t/search-functionality/2599/25 "2019-03-08T17:25:45Z")

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Hi ! It would be awesome to get a real Search Results Page with all kind of records that mention the keyword the user is looking for (for example, organized by information types deal, contact, company …).

Thank you very much !

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**Author:** ![cec](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cec/32/75439_2.png) [@cec](https://community.hubspot.com/u/cec)\
**Post date:** [June 19, 2019, 3:38pm UTC](https://community.hubspot.com/t/search-functionality/2599/26 "2019-06-19T15:38:59Z")

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I need to be able to search for emails / pages / contacts without needing a direct string match.

For example, if I have a list called “North America Product Contacts,” I should be able to enter the text “North America Contacts” and have this email come up, but right now you have to remember the exact name which is absurd.

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**Author:** ![yvonne3t](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yvonne3t/32/102498_2.png) [@yvonne3t](https://community.hubspot.com/u/yvonne3t)\
**Post date:** [December 2, 2019, 3:28pm UTC](https://community.hubspot.com/t/search-functionality/2599/27 "2019-12-02T15:28:44Z")

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Agreed. I cannot search for any contact with a @gmail.com email address - otherwise it returns ALL the Gmail results! You need to remove the “@gmail.com” portion in order for this to work which is such a waste of time. Equally, words that are present in emails that I need to filter for are really hard to find. For example, I needed to find mails which contained the word “Professor” - no results at all. Our previous CRM did both examples perfectly, so it is possible.

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**Author:** ![StevenLW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stevenlw/32/48165_2.png) [@StevenLW](https://community.hubspot.com/u/StevenLW)\
**Post date:** [March 16, 2021, 6:07pm UTC](https://community.hubspot.com/t/search-functionality/2599/28 "2021-03-16T18:07:15Z")

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We need to search \_within\_ an activity stream (contact/company/deal) for a specific keyword. This is important for us, a company with relationships that go back more than 20 years … the current system is simply inadequate. Please elevate this in importance!!

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**Author:** ![Kathdawson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kathdawson/32/99678_2.png) [@Kathdawson](https://community.hubspot.com/u/Kathdawson)\
**Post date:** [March 21, 2021, 8:22pm UTC](https://community.hubspot.com/t/search-functionality/2599/29 "2021-03-21T20:22:42Z")

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Another vote for this, Ive just wasted hours tryng to find stuff in the email body of emails copied into hubspot and not sent from hubspot. Ive never come across a CRM where such searches are not possible, even ancient CRMs. Please put this back into planning?

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**Author:** ![tkachukp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tkachukp/32/28756_2.png) [@tkachukp](https://community.hubspot.com/u/tkachukp)\
**Post date:** [May 21, 2021, 3:53pm UTC](https://community.hubspot.com/t/search-functionality/2599/30 "2021-05-21T15:53:31Z")

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+1

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [June 14, 2021, 3:27pm UTC](https://community.hubspot.com/t/search-functionality/2599/31 "2021-06-14T15:27:20Z")

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Thanks for submitting this idea! Search is something we would like to make more robust on the activity timeline in the CRM. We are still a ways out from having the ability to search email bodies efficiently so I am going to leave this as “Not Currently Planned” for the time being.

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**Author:** ![MTacawy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mtacawy/32/93181_2.png) [@MTacawy](https://community.hubspot.com/u/MTacawy)\
**Post date:** [June 16, 2021, 9:13pm UTC](https://community.hubspot.com/t/search-functionality/2599/32 "2021-06-16T21:13:02Z")

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Please improve your search functionality. It is not useful and it is unreasonably difficult to search for anything in Hubspot because the results almost always seem unrelated.

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**Author:** ![MAure](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/maure/32/82448_2.png) [@MAure](https://community.hubspot.com/u/MAure)\
**Post date:** [June 16, 2021, 9:37pm UTC](https://community.hubspot.com/t/search-functionality/2599/33 "2021-06-16T21:37:04Z")

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Please improve your search functionality. It is not useful and it is unreasonably difficult to search for anything in Hubspot because the results almost always seem unrelated.

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**Author:** ![Bryantworks](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bryantworks/32/94963_2.png) [@Bryantworks](https://community.hubspot.com/u/Bryantworks)\
**Post date:** [July 2, 2021, 6:08pm UTC](https://community.hubspot.com/t/search-functionality/2599/34 "2021-07-02T18:08:23Z")

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Would love to have a more reliable activity search inside the CRM, this is a major blocker for several of the enterprise clients I work with.

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**Author:** ![GHyman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ghyman/32/53869_2.png) [@GHyman](https://community.hubspot.com/u/GHyman)\
**Post date:** [August 16, 2021, 10:08pm UTC](https://community.hubspot.com/t/search-functionality/2599/35 "2021-08-16T22:08:01Z")

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I totally agree, a large part of any CRM is maintaining an historical record of client/contact interactions. Even today, the bulk of those are emails, and often the only way to find an email, or even the sender/recipient on a particular subject, is by searching on a key word or phrase. I don’t know of another CRM that doesn’t have this feature. This should be such a simple fix and would provide enormous boost to functionality

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**Author:** ![VCL001](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@VCL001](https://community.hubspot.com/u/VCL001)\
**Post date:** [August 31, 2023, 4:47pm UTC](https://community.hubspot.com/t/search-functionality/2599/36 "2023-08-31T16:47:49Z")

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I think a more robust search functionality is mandatory, especially if you wish to compete with other mainstream CRMs.

1. Current global search is limited to 30 returns, which is not useful.
2. There is no way to add filters to narrow down the search, which means 30 results returned can completely miss what someone may be looking for since it could be part of result 100, if search was better.
3. Search doesn’t take you straight to the email or paragraph
4. Search is missing data. I specifically searched for an email I wrote 4 days ago and it did not show up in the results

[Previous page](https://community.hubspot.com/t/search-functionality/2599.md?page=1)
