We have 100s of scheduled emails and some just don’t send - there are no deliverability issues as we can manually email from the same object - these emails are not sent. It’s now 16:41 GMT 30/06/2025. This is not a timezone issue - we have left some emails for >24 hours and they still are not sent - they just show “schedule” forever more.
Hi @Lee2022,
Are these sent through connected personal email addresses? If so, they’re aubject to limits: Sending limits for connected email accounts
You mentioned hundreds of emails – looking at the limits, could you be exceeding them?
Best regards
Hi. No, that is not the issue. We are on Sales and Marketing professional. We are not sending anywhere near 5k/day. Emails are sent from a connected shared inbox support@
@Lee2022 in that case I’d recommend reaching out to HubSpot support directly, via chat or email. They can access backend status and error messages.