# Scaling the Chatbot based on variables

**URL:** <https://community.hubspot.com/t/scaling-the-chatbot-based-on-variables/95295>\
**Category:** Social Tools\
**Tags:** enterprise\
**Created:** [December 4, 2023, 10:17am UTC](https://community.hubspot.com/t/scaling-the-chatbot-based-on-variables/95295 "2023-12-04T10:17:26Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![AGheorghiu](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@AGheorghiu](https://community.hubspot.com/u/AGheorghiu)\
**Post date:** [December 4, 2023, 10:17am UTC](https://community.hubspot.com/t/scaling-the-chatbot-based-on-variables/95295/1 "2023-12-04T10:17:26Z")

</div>

Hello,

We want to use the chatbot on our pages, but we have one website/physical location (±50). Depending on the website (AKA location) the user is interacting with the chatbot, we need to give them different resources - links, info, etc.

The only way I see to do that is to create a chatbot / location or website, but that’s not scalable long term. Imagine you want to adapt some phrasing, you’d have to addapt 50+ chatbots, not talking about the setup time.  
Does anyone have idea how else to do this? Maybe some of the premium features that I don’t currently have access too, like the knowledge base?

---

<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [December 4, 2023, 4:53pm UTC](https://community.hubspot.com/t/scaling-the-chatbot-based-on-variables/95295/2 "2023-12-04T16:53:17Z")

</div>

Hello @AGheorghiu, happy Monday!

Thank you for posting in our Community!

You can create multiple [chatflows](https://knowledge.hubspot.com/chatflows/create-a-live-chat) to display on different pages on your website. If two chatflows target the same page URL, or a contact meets the criteria for the [segmented lists](https://knowledge.hubspot.com/forms/use-targeting-rules-in-pop-up-forms-and-chatflows#visitor-information-and-behavior) used in the chatflows’ targeting rules, you can decide which chatflow should have the top priority and display instead of the other.

I want to invite our top experts to share their thoughts on this matter, @MatthewShepherd, [@Annie\_Birai](https://community.hubspot.com/t5/user/viewprofilepage/user-id/207426), @Teun any recommendations for @AGheorghiu?

Thank you,

Pam

---

<div class="post-metadata">

**Author:** ![AGheorghiu](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@AGheorghiu](https://community.hubspot.com/u/AGheorghiu)\
**Post date:** [December 5, 2023, 7:58am UTC](https://community.hubspot.com/t/scaling-the-chatbot-based-on-variables/95295/3 "2023-12-05T07:58:23Z")

</div>

Thanks for the warm welcome @PamCotton !  
Right now we have the same chatflow but we basically have to remake it every time we target a new page. It’s kinda annoying to remake it 50+ times and then it’s also hard to maintain 🙈. Yes, making 50+ chatflows would work, but is it really the best solution we have?  
Curious what else we could do 👀  
Best,  
Andreea