I just had the same situation!!
Something popped up in my window when I was drafting the email and all draft is GONE.
They even autosave these community messages, how come they do not do it for email functionality within CRM?
Hello @MonikaS,
Thank you for your feedback, @Stephan_S I would like to apologize for the frustrations, data issues, and business impact this has caused.
Investigating more about it, I was able to find a similar thread in our ideas forum here, where users would like this feature to be available in HubSpot.
Upvoting the idea will alert our Product Team to the popularity of this request. Doing so will also auto-notify you if/when this functionality becomes available within HubSpot. You may read more about how that review process works here. The idea is currently in planning.
Kindly,
Pam
How many upvotes are necessary to take seriously a common sense feature request that’s been around for over 2 years?
@hubspot @jjohn
I would very much like to echo this idea of the ability to save a draft in any email, service crm, marketing and sales. As many have mentioned:
- When composing an email and another more pressing item comes up, you come back to that mailer and hours of investigative reporting is now lost - most frustrating.
- new or junoir employees often need their emails reviewed by a more senoir person. this is not possible.
- drafts also need to be composed over days when investigative work is being done.
- the idea is to have one integrated platform, not working off multiple programs, that is why many of us made the shift to have a centralised crm.
I have been reading through all the comments and upvotes, what is scary is this feature request has been asked for since 2017 (as far as i can see) it is 3 years later and you are still asking us to upvote for product managers to notice the request.
1. How many more upvotes or requests do you need for this feature to be bulit?
2. Many of us are paying a lot to use this platform and it is alarming that a feature so simple / obvious, that is also provided for in just about every crm platform, is not avalible and after 2 years still not built.
I look forward to your reply and trust this will be addressed asap.
Many thanks
Ps I have submitted this on the Ideas Forum Submission as Hubspot clearly makes it difficult for feature resquests to heard.
Hello,
Any update on this @hroberts ?
This has been reported in this thread since November 2018 https://community.hubspot.com/t5/HubSpot-Ideas/Save-email-draft-in-CRM/idc-p/618825#M110125
This same issue was reported in July 2017 Here https://community.hubspot.com/t5/Email-Marketing-Tool/Saving-an-email-draft-in-Hubspot-CRM/m-p/23519
This is a really basic yet critical feature 3 years in the making?
Hi!
Is this feature still not available in 2022? It’s been 4 years now since this original post.
Thanks in advance for any updates.
Marie
Any update on this? I have lost very long emails that have taken hours to complete, then gone.
This is an absolutely critical feature that is sadly absent.
A HubSpot user wants to be able to managel the Client from the client timeline and communicate with them from that window, including email. Without draft emails auto saving, sometimes a browser crash (not uncommon) will rob me of 10-60 minutes of work, depending on the detail in the email.
I’ve developed a habit of frequent CTRL-V slaps during emails to help mitigate this, but surely this can be a nice customer-centric feature for HUBSPOT to add to their otherwise excellent CRM platform.
I feel like my CR with hubspot is being mis-M by this critical and absent feature.
This has frustrated me so many times. It’s happened to me twice this week. Today I lost and had to rewrite a personalized emails because I clicked a HubSpot prompt within the email to learn more about the Send Later feature. Huge disappointment. I don’t understand how this simple and critical feature has been absent for so long.
Hey @yesidoagree,
Thanks so much for taking the time to share this feedback!
I can definitely understand the value here, for which I strongly recommend upvoting this idea in our Ideas Forum. It appears to have quite the support, which is what turns ideas into delivery by our Product team!
Shane, Senior Community Moderator
Savage from Hubspot!
7 years and counting for one simple fuction.
I almost convinced my board to sign up for some of the paid plans. Thank God I saw this on time :v
i had HS at my last company and I found email drafts to always save (and would still be there after week+ had passed). Now I am finding that the drafts dont save and its frustrating