I’ve barked up that tree. Turns out we are quite custom in our process and it’s typically not that helpful since we don’t model the typical customer they run into. Coming here to see if someone has found a better way. Other posts related to calculating churn are old and new functionality has since been released. Hoping someone can provide a fresh take.
I am our in house expert and have worked with HubSpot for years so fairly sophisticated with the reporting. This is the first time our entire GTM team/process is being supported by HubSpot so would like to here from people in the same boat rather than the generic responses I typically get from HS.