Why did my marketing email not send to the contact initially? The 2nd email was delivered though. Is there a way to avoid this and have it send the first time?
Hi @alisarodrigues,
The error message you screenshot is unfortunately of the unspecific type. It doesn’t say whether it was a hard bounce. It could also have been a temporary issue on HubSpot’s side, it could have been a soft bounce, or a previous hard bounce might since have been removed.
If this answer is not satisfying, you would have to reach out to HubSpot support in-app via chat or email. Only they can investigate in more detail what the exact reason behind this red error notice is.
Best regards!