# Salesforce custom object API Name change

**URL:** <https://community.hubspot.com/t/salesforce-custom-object-api-name-change/147044>\
**Category:** HubSpot-built Apps\
**Created:** [March 6, 2026, 7:04pm UTC](https://community.hubspot.com/t/salesforce-custom-object-api-name-change/147044 "2026-03-06T19:04:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sean11](https://avatars.discourse-cdn.com/v4/letter/s/54ee81/32.png) [@Sean11](https://community.hubspot.com/u/Sean11)\
**Post date:** [March 6, 2026, 7:04pm UTC](https://community.hubspot.com/t/salesforce-custom-object-api-name-change/147044/1 "2026-03-06T19:04:07Z")

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We had a previous sync between HubSpot and a custom object in Salesforce. The custom object API Name was updated in Salesforce and now there is a sync error occuring for all the existing records; even after setting up a new sync instance between HubSpot and the newly renamed custom object in Salesforce.

In the Property Value Errors page, if I click on the link under the Affected Records column I see a way to export the errors to a CSV. Looking at that report I see that the HubSpot Object Id column is blank.

How can I get the records to sync again properly?

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**Author:** ![Tzuriel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tzuriel/32/15628_2.png) [@Tzuriel](https://community.hubspot.com/u/Tzuriel)\
**Post date:** [March 6, 2026, 9:12pm UTC](https://community.hubspot.com/t/salesforce-custom-object-api-name-change/147044/2 "2026-03-06T21:12:54Z")

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Hey @Sean11

This article outlines the most common sync errors in the **Salesforce–HubSpot integration** :

> **[Manage Salesforce integration API calls and sync errors](https://knowledge.hubspot.com/salesforce/resolve-salesforce-integration-sync-errors#salesforce-sync-error-types)**
>
> Last updated: June 17, 2026 | Learn how to resolve HubSpot-Salesforce integration sync errors.

Based on your description, it doesn’t appear that any of the listed error types directly match your scenario. As noted in the _Other_ section of the article, if the issue isn’t covered there, the best next step would be to contact **HubSpot Support** so they can review the sync logs internally and investigate further.

Hope this helps!

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## Tzuriel Lopez
Solutions EngineerPre-Sales | HubSpot |   

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| ![](https://d2qpr2jzcazej7.cloudfront.net/original/1X/33d8f118e3952bcb3c1807c1edec2ef63acd0dfe.png) |

 | [tmontano@hubspot.com](mailto:tmontano@hubspot.com) |
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| ![](https://d2qpr2jzcazej7.cloudfront.net/original/1X/3b203f4efadd61a21b6757fdf90c344c2421622b.png) |

 | [LinkedIn](http://www.linkedin.com/in/tzuriel-lopez) |

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 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/9/7907d5f5aba9c70d6b7b850d11b05c476e2105da.png) If this helped, mark it as a solution for others in the community. |

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<div class="post-metadata">

**Author:** ![Sean11](https://avatars.discourse-cdn.com/v4/letter/s/54ee81/32.png) [@Sean11](https://community.hubspot.com/u/Sean11)\
**Post date:** [March 11, 2026, 5:13pm UTC](https://community.hubspot.com/t/salesforce-custom-object-api-name-change/147044/3 "2026-03-11T17:13:12Z")

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Thank you Tzuriel, I went ahead and just fixed by removing my original sync. Then, resynced and remapped. Because the prior records were already tied to each other, I had to remove the records in HubSpot and Salesforce and then reinsert to get a clean slate. Since they were both custom objects for a new process and under 200 records, I just didn’t without engaging HubSpot Support.