# Salesforce Activities Sync

**URL:** <https://community.hubspot.com/t/salesforce-activities-sync/21467>\
**Category:** Marketplace Apps\
**Created:** [June 5, 2020, 7:40pm UTC](https://community.hubspot.com/t/salesforce-activities-sync/21467 "2020-06-05T19:40:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bsapot](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bsapot/32/74736_2.png) [@bsapot](https://community.hubspot.com/u/bsapot)\
**Post date:** [June 5, 2020, 7:40pm UTC](https://community.hubspot.com/t/salesforce-activities-sync/21467/1 "2020-06-05T19:40:52Z")

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We have Hubspot Sales Pro and Salesforce Enterprise integated with each other. We are migrating off of Salesforce and to Hubspot for CRM. I want to migrate or import all the activities from Salesforce into Hubspot.

It seems like the default integration does not support this. It only syncs completed tasks.

How can I import or migrate the other event types? I also want to migrate open tasks. I’m not seeing a way to do this via an import option or the API.

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**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\
**Post date:** [June 5, 2020, 8:55pm UTC](https://community.hubspot.com/t/salesforce-activities-sync/21467/2 "2020-06-05T20:55:31Z")

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Hi @bsapot,

The HubSpot-Salesforce integration [can sync Salesforce tasks](https://knowledge.hubspot.com/salesforce/sync-activities-and-tasks-between-hubspot-and-salesforce), including open tasks, provided Salesforce task sync is enabled and the integration user has the required permissions.

However, enabling the setting alone is not a complete historical migration; existing data should be brought over using the Salesforce import function. You can test this with representative historical and open tasks, confirm that all required Task fields and associations are supported, and resolve any errors in the Salesforce integration’s Sync Health panel.

For activity types not supported by the native sync, especially custom Salesforce activity objects, you’ll need an export/API-based migration or HubSpot migration assistance.

Are you using the HubSpot integration? Do you have task sync turned on? And have you resolved any errors? And, finally, are you using standard task objects in Salesforce, without any heavy customisation?

_Moderator Note: this post was reviewed for relevancy and optimized for clarity on August 31, 2026. Thank you for your contributions to the HubSpot Community!_

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<div class="post-metadata">

**Author:** ![bsapot](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bsapot/32/74736_2.png) [@bsapot](https://community.hubspot.com/u/bsapot)\
**Post date:** [June 5, 2020, 9:05pm UTC](https://community.hubspot.com/t/salesforce-activities-sync/21467/3 "2020-06-05T21:05:27Z")

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We are using the hubspot integration, we have task sync turned on it does sync some tasks just not open tasks. We are using standard tasks with no customization.

I’m looking for it to sync open tasks that are old, not ones that were created today or since we setup the integration (which was toda)

I will keep at it.

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**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\
**Post date:** [June 5, 2020, 9:43pm UTC](https://community.hubspot.com/t/salesforce-activities-sync/21467/4 "2020-06-05T21:43:02Z")

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Hi @bsapot

That’s odd - open tasks should come over no matter how old, but I could be wrong.

You’ve tried a task import already I assume: [Import Salesforce records](https://knowledge.hubspot.com/salesforce/import-salesforce-records) ?

And confirmed that there are no sync errors affecting tasks?

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<div class="post-metadata">

**Author:** ![bsapot](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bsapot/32/74736_2.png) [@bsapot](https://community.hubspot.com/u/bsapot)\
**Post date:** [June 5, 2020, 10:43pm UTC](https://community.hubspot.com/t/salesforce-activities-sync/21467/5 "2020-06-05T22:43:38Z")

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I’m getting closer to the acutal problem. You are right open tasks do import. We have a bunch of systems integrated with Salesforce such as outreach, intercom and autopilot that push events into Salesfoce.

The record counts match on the import for calls tasks and emails. It looks like I’m missing a bunch of tasks from one of our other systems that I need to fix. I will mark this as resovled. Thanks for the help and testing things out.

 ![27693iA6AF54A5BAC5D790.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/b/4ba60c5cdb159f7333d4bf9eb2dee347fe4f76f9.png)
