I hired a new sales director and he is convinced HubSpot’s tracking code is causing emails to go to Spam. I also am noticing…

My new salesperson was following up with clients/prospects via phone and they stated they never got the emails. The client/pr…

Hello @Gotcha since the emails sent are sales and/or one-to-one emails instead of being sent through a connected inbox, in th…

We believe it is the tracking code that is causing the issue. In my limited testing, I sent emails last week to several cont…

Hello @Gotcha , if the recipient has a very strict spam filter where they block any images or link tracking from loading in e…

Same - It is the tracking code. When I turn it off in Hubspot and disable the Gmail Browser Extension - The emails are receiv…

I have had the exact same issue. I have checked the email headers and with the tracking enabled, the SPAM rating went up trem…

How do you track the open rates / success of email sequences?

Hello, @rdangond I was able to confirm that any emails sent as sales emails do come from the connected inboxes directly, at t…

Hey @Gotcha , not sure if you’re still having this issue but I was having the same issue and when I enabled 2 factor authenti…

May i ask how did you realize that sales emails end up in spam? Is there any feature in Hubspot? I cannot see any report to a…

Sales emails going to Spam?

rdangond July 2, 2021, 1:47pm 8

Totally accurate!!!

I’ve performed the same tests and emails sent from my Gmail account with HubSpot extension disconnected went to inbox without any issues.

Topic		Replies	Views
Sales emails deliver to spam Sales Email professional	8	1553	July 18, 2025
Emails going to spam Sales Email enterprise	8	5732	February 25, 2026
Email rejected by spam server Sales Email starter	2	3999	June 3, 2021
Email tracking not working? Sales Email	20	39741	October 8, 2024
Hubspot Tracking is not working for all Emails Sales Email email-deliverability	1	812	October 10, 2023