Yes! This would help so much with tracking our customers and their journey.
I would like to see overall reply rate, regardless of if a template was sent or not on all emails logged in Hubspot from individual reps
Hey team,
raising this for a customer too.
Would be great if can show some statistics for sales email, such as number of opens/ open rate per user for example.
Thank you!
I assumed this was part of the basic function of SalesHub’s email reporting when we started using it because of how the marketing emails are able to be tracked. This needs to be addressed as it feels more like a bug fix than a feature request.
Yes, totally agree. Our Sales team want to generate a report from the email trackers to do a follow up email blast. If there is a way to a list of all the opened one off emails that would be awesome.
Yes! Super de acuerdo.
It would be so helpful to have this feature! Would be great if there is a possibility to create reports/lists/views of contacts who opened or clicked sales emails. Added to that it would be great to filter the reports by sender so that each person can have a look at his/her own emails.
This is 100% needed and. basic feature offered by many other platforms. It seems like the option should be simple enough to imlement and the sales sequence track the over all sequnce but even though it suggests yo ucan see states from each email in teh sequence when created as a template this is not the case. Such a shame not to have this and makes it impossible to tweek messaging to see what is working and what is not
Agree and have upvoted,in the meantime never found this community post about a custom report that might be helpful
+1
Yes, need to track one-to-one emails sent from different domains.
This will help salespeople to improve efficiency a lot.
Our sales reps are wondering how many times it takes them reaching out to get a response from a lead, looking to inform their outreach strategy and how long to go after someone before moving them to nurture. we need a way to report on the number of sales emails that were sent and then when we get a response from the contact.
100% agree very important for sales teams. Especially since you already have all the data in the activity feed, would good to see it compiled in one area
Totally agree, we work so hard to develop new leads and we use automated sales email sequences to contact them, but if at the end of the day we do not have a clear picture of how many of these emails went to prospects spam, we are definitely missing something here:(.
HS, please help!
This is a must have report! We need a higher level view of the effectiveness that sales people are having with their one on one emails. I need to be able to view this in a report as a quick snap shot to see if one of my staff needs help if they aren’t getting the engagement that they should be as compared to the rest of the staff. The ability to put this in a report will be beyond extremely helpful.
+1 !!
This is definitely needed, as mentioned before the data on email opens/clicks is there for Sales Prof users, just needs to be exposed for reporting!
I couln’t agree more. Kinda strange that these metrics are not available to workflows since they already exist in the activity window.
This is a super basic ask and should be easily done. It’s desperately needed.
Same here, this is a requirement from our sales team so we would have to use a another company until this is in place.