Thank you for this great feedback @ZRoberts4 ! After investigating the concern you’ve shared, we can’t alter that behavior right now. How emails are categorized has a lot of downstream impact on other HubSpot tools, so we can’t change this quickly or without risk. But I am filling an issue on our backlog to fully scope out if we could do this as a long term improvement. An important clarification for anyone reading this: The situation described is only when another user replies to your email. Replying to your own email (such as in the case of Sequence emails threading together) will not count as a reply.