# Sakari SMS Text Messaging Integration **URL:** \ **Category:** Marketplace Apps\ **Created:** [June 20, 2019, 6:36pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897 "2019-06-20T18:36:51Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [June 20, 2019, 6:36pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/1 "2019-06-20T18:36:51Z")
Have questions about setting up or using the [HubSpot text messaging integration](https://sakari.io/integrations/hubspot/) from Sakari SMS? Ask them here! Want a direct line to our support team? Email us at: [help@sakari.io](mailto:help@sakari.io) ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [June 24, 2019, 9:37pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/2 "2019-06-24T21:37:01Z")
Thanks for sharing @adamhorsman! ---
**Author:** ![blaircarpenter](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/blaircarpenter/32/14727_2.png) [@blaircarpenter](https://community.hubspot.com/u/blaircarpenter)\ **Post date:** [November 6, 2019, 6:07pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/3 "2019-11-06T18:07:36Z")
Are you able to comply with multiple international markets at once, OR, do you have a simple marketer-friendly way to ensure international compliance across markets? Our current systems are very opaque, and while we are a US company we have very active clients in Canada and Australia. Also, is your US compliance process easy to use and automatically integrated? ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [November 6, 2019, 6:12pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/4 "2019-11-06T18:12:29Z")
Hi Blair, We make compliance easy. By selecting “Marketing” as messaging type in HubSpot we will automatically apply a localized opt-out message for your contacts market. Feel free to reach out to me at: [adam@sakari.io](mailto:adam@sakari.io) and we can chat more. Thanks Adam ---
**Author:** ![blaircarpenter](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/blaircarpenter/32/14727_2.png) [@blaircarpenter](https://community.hubspot.com/u/blaircarpenter)\ **Post date:** [November 6, 2019, 6:32pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/5 "2019-11-06T18:32:23Z")
Do you also comply with localized requirements for “help” or support? ---
**Author:** ![Alex5](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/alex5/32/22074_2.png) [@Alex5](https://community.hubspot.com/u/Alex5)\ **Post date:** [July 15, 2020, 9:33pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/6 "2020-07-15T21:33:27Z")
Ok - So we want to introduce Sakari but have questions: How can we set up a contact owner to recieve a notification / reminder when a customer replies? Whats the best workflow to use? Is it possible to actually forward the reply to the contact owners phone or inbox? I am really interested in your recommended approach. Thanks ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [July 15, 2020, 9:38pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/7 "2020-07-15T21:38:49Z")
Hi Alex, To forward a reply to contacts phone, you have three options: 1. Sakari has a native forwarding option to a personal phone using [User Notifications](https://support.sakari.io/hc/en-us/articles/360039072152-How-to-Setup-User-Notifications). 2. You can setup a workflow in HubSpot with a trigger of a Sakari SMS message received and an action of an internal SMS to your contact owner. 3. You can setup a workflow in HubSpot with a trigger of a Sakari SMS message received and an action of a Sakari SMS to your personal phone number. Thanks Adam ---
**Author:** ![Alex5](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/alex5/32/22074_2.png) [@Alex5](https://community.hubspot.com/u/Alex5)\ **Post date:** [July 16, 2020, 7:58am UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/8 "2020-07-16T07:58:56Z")
Thanks for this. On this one: ." You can set-up a workflow in HubSpot with a trigger of a Sakari SMS message received and an action of an internal SMS to your contact owner. " What is the recommended next level on the trigger option i.e. Valid, Status, Occurred so on. Then what date settings would you apply to the trigger to ensure the notification is instant. Thanks ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [July 16, 2020, 3:16pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/9 "2020-07-16T15:16:52Z")
Hi Alex, Assuming you want to use the internal SMS action, I would set it up like this: ![29304i75C70D59DDE32F3B.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/f/dfaedee5092b86000c9c8091e5d3bcf90fa164a1.png) ---
**Author:** ![Alex5](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/alex5/32/22074_2.png) [@Alex5](https://community.hubspot.com/u/Alex5)\ **Post date:** [July 16, 2020, 5:12pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/10 "2020-07-16T17:12:25Z")
Thanks Adam! Thats perfect. So will new contacts automatically be synchronised with Sakari as we add them.? ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [July 16, 2020, 5:32pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/11 "2020-07-16T17:32:11Z")
Hi Alex, yes they will. Thanks Adam ---
**Author:** ![Alex5](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/alex5/32/22074_2.png) [@Alex5](https://community.hubspot.com/u/Alex5)\ **Post date:** [July 17, 2020, 6:27am UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/12 "2020-07-17T06:27:16Z")
Hi Adam, Trying to get the basics working for a large client but not having success. The message was working then I changed the contacts number in the CRM it wont send. Can I call someone at your end? Thanks ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [July 17, 2020, 12:09pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/13 "2020-07-17T12:09:57Z")
Hi Alex, Please reach out to us at [help@sakari.io](mailto:help@sakari.io) and we can connect with you. Thanks Adam ---
**Author:** ![Slavica\_JD](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/slavica_jd/32/84083_2.png) [@Slavica\_JD](https://community.hubspot.com/u/Slavica_JD)\ **Post date:** [October 26, 2020, 3:06pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/14 "2020-10-26T15:06:56Z")
Hi Adam, Can you advise on how to get SMS messages out via HubSpot Workflow, please? We have tried and is not sending SMS messages but workflow states as complete. Appreciate your help. Slavica ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [October 26, 2020, 4:59pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/15 "2020-10-26T16:59:45Z")
Hi Slavica, I see that you have a ticket open with our support team, we can follow up with you there. Thanks Adam ---
**Author:** ![DanielMcFarland](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danielmcfarland/32/26545_2.png) [@DanielMcFarland](https://community.hubspot.com/u/DanielMcFarland)\ **Post date:** [February 4, 2021, 6:58pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/16 "2021-02-04T18:58:50Z")
We’re having issues with sent data not populating the appropriate fields. Can you please advise? ---
**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\ **Post date:** [February 4, 2021, 11:15pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/17 "2021-02-04T23:15:12Z")
Hello @DanielMcFarland , could you please provide us more details on what is happening on your end? The more information, screenshots, and details you can provide, the better I can advise on the next steps. Thank you, Pam ---
**Author:** ![DanielMcFarland](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danielmcfarland/32/26545_2.png) [@DanielMcFarland](https://community.hubspot.com/u/DanielMcFarland)\ **Post date:** [February 5, 2021, 1:44am UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/18 "2021-02-05T01:44:30Z")
As you can see, I get the message received data, but the Message sent data doesn’t populate. Makes it difficult to report on it. ![37518iDA4B29BC93A4A09B.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/c/3c78cb2615743b91e56d44b336d11157fa105f14.png) ---
**Author:** ![adamhorsman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhorsman/32/92456_2.png) [@adamhorsman](https://community.hubspot.com/u/adamhorsman)\ **Post date:** [February 4, 2021, 7:47pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/19 "2021-02-04T19:47:59Z")
Hi Daniel, Happy to take a look. Can you please send some additional information to [help@sakari.io](mailto:help@sakari.io) and the team can investigate? Thanks Adam ---
**Author:** ![DanielMcFarland](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danielmcfarland/32/26545_2.png) [@DanielMcFarland](https://community.hubspot.com/u/DanielMcFarland)\ **Post date:** [February 5, 2021, 10:15pm UTC](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897/20 "2021-02-05T22:15:42Z")
I sent a message to support, but I haven’t heard back. I’m also confused as to how long a sms will sit in queued status before i’ll know if it’s been delivered or not. [Next page](https://community.hubspot.com/t/sakari-sms-text-messaging-integration/14897.md?page=2)