# Retrieving lost data

**URL:** <https://community.hubspot.com/t/retrieving-lost-data/43555>\
**Category:** CRM\
**Tags:** crm\
**Created:** [September 8, 2021, 11:19pm UTC](https://community.hubspot.com/t/retrieving-lost-data/43555 "2021-09-08T23:19:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![PTrzaskoma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ptrzaskoma/32/95715_2.png) [@PTrzaskoma](https://community.hubspot.com/u/PTrzaskoma)\
**Post date:** [September 8, 2021, 11:19pm UTC](https://community.hubspot.com/t/retrieving-lost-data/43555/1 "2021-09-08T23:19:36Z")

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I lost all my contacts due to being inactive.

Is it possible to retrieve this data?

It is very important for me, I would like to buy a premium account and continue using HubSpot CRM.

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<div class="post-metadata">

**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [September 9, 2021, 12:50pm UTC](https://community.hubspot.com/t/retrieving-lost-data/43555/2 "2021-09-09T12:50:36Z")

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Hi @PTrzaskoma ,

I would like to ask two questions :

1. For how many days you are inactive ?
2. And, which subscription you were on ?

And secondly there’s a post in the hubspot community. You can see if this is of any help to you.

> **[Recover your inactive HubSpot account](https://knowledge.hubspot.com/account-management/recover-your-inactive-hubspot-account)**
>
> Learn how to recover a deactivated free HubSpot account.

Hope this helps!

If we were able to answer your query, kindly help the community by marking it as a solution.  
Thanks and Regards.