# Restrictions on scope

**URL:** <https://community.hubspot.com/t/restrictions-on-scope/113979>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [August 7, 2024, 2:19pm UTC](https://community.hubspot.com/t/restrictions-on-scope/113979 "2024-08-07T14:19:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JStark\_MO](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@JStark\_MO](https://community.hubspot.com/u/JStark_MO)\
**Post date:** [August 7, 2024, 2:19pm UTC](https://community.hubspot.com/t/restrictions-on-scope/113979/1 "2024-08-07T14:19:33Z")

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Hi I have a private integration api scope that I am trying to update to include more capabilities. When I choose certain areas, I receive the following error:  
Your account doesn’t have access to some of the scopes you’ve selected.  
Please change your selections and try again.  
I have professional license and the items I have noticed this on were any write permissions and read for feedback submissions. I am also a super user.

Any help appreciated

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [August 7, 2024, 8:53pm UTC](https://community.hubspot.com/t/restrictions-on-scope/113979/2 "2024-08-07T20:53:25Z")

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Hey [@JStark\_MO](https://community.hubspot.com/t5/user/viewprofilepage/user-id/806123) 👋 Can you share an example request, response, and error body, please? Also, these are the endpoints you want to use, correct? — [Accounts Dashboard | HubSpot](https://developers.hubspot.com/docs/api/crm/feedback-submissions) Your portal has a subscription to Service Hub Professional or Enterprise, correct?

Or is it happening when you go to try to update your existing scopes in your Private App? If it’s this, can you grab a screenshot of the error from the scopes page? This will help me in case I need to take this to my internal resources.

Thank you very much! — Jaycee

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**Author:** ![JStark\_MO](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@JStark\_MO](https://community.hubspot.com/u/JStark_MO)\
**Post date:** [August 8, 2024, 2:26pm UTC](https://community.hubspot.com/t/restrictions-on-scope/113979/3 "2024-08-08T14:26:45Z")

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well, ironically enough after having tried for 2 weeks to get this working, it is now allowing me to update the scope and include the necessary endpoints. so all is well. thanks for responding.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [August 8, 2024, 6:17pm UTC](https://community.hubspot.com/t/restrictions-on-scope/113979/4 "2024-08-08T18:17:13Z")

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Of course! I’m sorry you had a frustrating experience, but glad to know it’s resolved. Have a great day! — Jaycee
