Currently tickets within restricted ticket pipelines can still be accessed either via a direct link or via the associated company / contact property object which defeats the purpose of restrictions in the first place.
Please extend the user / restrictions access to the tickets itself!
Thanks
It doesn’t seem logicial to restrict access to a pipeline, but not the underlying objects to which the pipeline refers…
Agreed! We have internal teams (such as our IT team) who wants to utilize service hub. They cannot, as some information within tickets are confidential and shouldnt be shared outside of their team / pipeline.