# Restore Deleted Sales Document

**URL:** <https://community.hubspot.com/t/restore-deleted-sales-document/51249>\
**Category:** HubSpot Ideas\
**Tags:** sales-documents\
**Created:** [February 9, 2022, 9:44pm UTC](https://community.hubspot.com/t/restore-deleted-sales-document/51249 "2022-02-09T21:44:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kwok](https://avatars.discourse-cdn.com/v4/letter/k/bc79bd/32.png) [@kwok](https://community.hubspot.com/u/kwok)\
**Post date:** [February 9, 2022, 9:44pm UTC](https://community.hubspot.com/t/restore-deleted-sales-document/51249/1 "2022-02-09T21:44:14Z")

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When a Sales Document gets (accidentally) deleted, you lose the view tracking data and any links that you have shared to the document are broken. For a Document that has been shared externally many times, this is a huge loss. Much like there is a way to restore files and records, it would be very valuable to be able to restore a deleted Document.

While this feature is not yet developed, a helpful interim could be a clearer warning when deleting Documents and let users know that there is an option to re-upload a new version of an existing Document instead.

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**Author:** ![LBouchet1](https://avatars.discourse-cdn.com/v4/letter/l/278dde/32.png) [@LBouchet1](https://community.hubspot.com/u/LBouchet1)\
**Post date:** [March 8, 2024, 1:04pm UTC](https://community.hubspot.com/t/restore-deleted-sales-document/51249/2 "2024-03-08T13:04:00Z")

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I’ve just been affected by this issue. A colleague has deleted a file from the sales documents folder which was sent out to a long list of contacts.

Every fix I can think of has failed:

- There was no warning for the user before deleting the document - to say ‘this is being used in X email template’
- I don’t seem to be able to restrict permissions to stop it from happening again
- I can’t see how to restore the document
- I can’t see how to redirect traffic from the missing link to a new version of the file

Has anyone found a way around this?

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**Author:** ![sarakerwin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sarakerwin/32/98997_2.png) [@sarakerwin](https://community.hubspot.com/u/sarakerwin)\
**Post date:** [June 5, 2024, 1:56pm UTC](https://community.hubspot.com/t/restore-deleted-sales-document/51249/3 "2024-06-05T13:56:13Z")

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This is definitely needed. I had a colleague delete some important documents while I was off of work. I’m not sure why you can restore files, companies, and contacts, but not documents? Now we have thousands of broken links out there.

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**Author:** ![HS](https://avatars.discourse-cdn.com/v4/letter/h/ecccb3/32.png) [@HS](https://community.hubspot.com/u/HS)\
**Post date:** [August 26, 2026, 12:58pm UTC](https://community.hubspot.com/t/restore-deleted-sales-document/51249/4 "2026-08-26T12:58:03Z")

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Yes definitely. There should be option to restore the documents!!

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**Author:** ![rybarrett](https://avatars.discourse-cdn.com/v4/letter/r/f04885/32.png) [@rybarrett](https://community.hubspot.com/u/rybarrett)\
**Post date:** [November 6, 2026, 8:09pm UTC](https://community.hubspot.com/t/restore-deleted-sales-document/51249/6 "2026-11-06T20:09:21Z")

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Hi everyone,

I’m Ryan, the Product Manager for HubSpot’s Sales Documents tool.

Thank you for taking the time to share this idea — we genuinely read and consider everything submitted here.

While we don’t yet have a way to restore a deleted Sales Document , we’ve made a few improvements to help prevent accidental loss.

- There’s now a clear warning that deleting a document will remove all historical engagement tracking, and a specific warning when you’re about to delete a document owned by someone else.
- We’ve also added more granular read/write permissions, so users can create links without being able to add or delete documents.
  - Admins can configure this in Settings \> Users & Teams by selecting a user and choosing Edit permissions. Under Sales, turn on Sales Access and leave Documents off for read access: sellers can view documents and create links, but can’t upload or delete them.

These changes help reduce the risk, but they don’t recover a deleted document or fix links that are already broken. That said, we revisit our roadmap regularly, and customer ideas like this one do influence what we prioritize.

Thanks,

Ryan