Resolve an email sending suspension - cant start it again

Marketing & Content Hub Email Deliverability
1

All,
My email campaign got stopped because of a too high of bounce back rate. The reason for the high bounce back rate is because their are typos in the email addresses the people submitted.
So how can I kick this email campaign off again? I found a KB article that said to go to the health tab but the health tab does not match whats in the KB article. I also tried to resend it with engaged contacts but none of the contacts are engaged because this is the first email they are receiving.

This is the KB article that is incorrect.

Resolve email sending suspensions
It sent a total of 44 emails out of the 150.

Thoughts?

2

Short answer, you can’t. Once a free account is banned, it’s done for life. You can try to setup a new account, but unfortunately Hubspot does have an extremely low tolerance with free accounts and does not offer support so the same avenues that are available on the paid side to work around this are not available on the free side and they don’t have a way to unblock free accounts.