# reset account password

**URL:** <https://community.hubspot.com/t/reset-account-password/63401>\
**Category:** Account & Settings\
**Created:** [August 21, 2022, 7:55am UTC](https://community.hubspot.com/t/reset-account-password/63401 "2022-08-21T07:55:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MBenson16](https://avatars.discourse-cdn.com/v4/letter/m/a87d85/32.png) [@MBenson16](https://community.hubspot.com/u/MBenson16)\
**Post date:** [August 21, 2022, 7:55am UTC](https://community.hubspot.com/t/reset-account-password/63401/1 "2022-08-21T07:55:13Z")

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How can I change the email address for an older crm account, to reset the password? The domain has changed so we have no access anymore

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**Author:** ![TitiCuisset](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@TitiCuisset](https://community.hubspot.com/u/TitiCuisset)\
**Post date:** [August 22, 2022, 9:36am UTC](https://community.hubspot.com/t/reset-account-password/63401/2 "2022-08-22T09:36:06Z")

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Hi @MBenson16

Thank you for reaching out!

Can you submit the form at the very end of [this article](https://knowledge.hubspot.com/account/why-can-t-i-log-into-hubspot#login-form) with all the necessary info and all the details? Someone will be in touch.

Thank you!

Best

Tiphaine