Request to Release Domain from old Account

Marketing & Content Hub Blog, Website & Page Publishing
1

I am not able to claim my domain rockgrow.com as it says connected to another account, need ownership please to my current account

3

Hi @JS039 and thank you for reaching out to the HubSpot Community!

This message typically means the domain is already connected to another HubSpot account. So, the domain might be connected in an old or different HubSpot portal. I am sending you via private message the Hub ID of the portal where I can see the domain connected.

If you still have access to the account where the domain is connected, you’ll need to disconnect if from there first.

If you don’t have access, you can try to Recover your inactive HubSpot account so that you can disconnect it then.

Here are some additional steps you can try: Domain Added by another Hubspot customer .

If you cannot recover the account where the domain is already connected, please submit the form at the bottom of this article: " Log in to HubSpot ".

I hope that you’ll get sorted quickly!

Have a lovely day!
Bérnagère