Dear HubSpot Academy Team,
I hope this message finds you well. I recently completed and passed the HubSpot Digital Marketing Certification exam. However, I am unable to download or access my certificate on my account.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Kunika Shah
Hi there,
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.
Our team is investigating and we’ll post an update on this post “Updates on the Downloading Certificates issue on HubSpot Academy” as soon as we have more information.
We’re sorry for the inconvenience.
Thank you for your patience!
Best,
Bérangère