# {{request\_contact}} object is empty on first page load

**URL:** <https://community.hubspot.com/t/request-contact-object-is-empty-on-first-page-load/32669>\
**Category:** APIs & Integrations\
**Tags:** contacts\
**Created:** [March 4, 2021, 10:52am UTC](https://community.hubspot.com/t/request-contact-object-is-empty-on-first-page-load/32669 "2021-03-04T10:52:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shivammishra](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shivammishra/32/57633_2.png) [@shivammishra](https://community.hubspot.com/u/shivammishra)\
**Post date:** [March 4, 2021, 10:52am UTC](https://community.hubspot.com/t/request-contact-object-is-empty-on-first-page-load/32669/1 "2021-03-04T10:52:33Z")

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I am using bunch of contact properties via request\_contact object in templates and modules( **eg. request\_contact.contact.email** ) but sometimes it gives empty results on first page load.

Scenarios :

1) User first lands on a hubspot page where hubspotutk cookie gets generated then I redirect user to a separate nodeJs application [outside hubspot] where I submit the form with hubspotutk cookie value using form submission API ([https://legacydocs.hubspot.com/docs/methods/forms/submit\_form )](https://legacydocs.hubspot.com/docs/methods/forms/submit_form%5D) and then I am redirecting user to another hubspot page where I am trying to show user’s first name which does not happen at first load.

2) In another scenario, I update one of the contact’s custom property via serveless function which is called in a hubspot page using ajax and then I redirect user to another hubspot page where I am trying to show the value of that custom property but its empy on first load.

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**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\
**Post date:** [March 4, 2021, 8:55pm UTC](https://community.hubspot.com/t/request-contact-object-is-empty-on-first-page-load/32669/2 "2021-03-04T20:55:31Z")

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Hi @shivammishra

I suggested contacting support on [this thread.](https://community.hubspot.com/t5/CMS-Development/request-contact-object-is-empty-on-first-page-load/m-p/414966#M21556)

Let us know how it turns out.

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**Author:** ![shivammishra](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shivammishra/32/57633_2.png) [@shivammishra](https://community.hubspot.com/u/shivammishra)\
**Post date:** [March 5, 2021, 8:43am UTC](https://community.hubspot.com/t/request-contact-object-is-empty-on-first-page-load/32669/3 "2021-03-05T08:43:48Z")

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Solutions mentioned in duplicated post : [https://community.hubspot.com/t5/CMS-Development/request-contact-object-is-empty-on-first-page-load/m-p/415374#M21570](https://community.hubspot.com/t5/CMS-Development/request-contact-object-is-empty-on-first-page-load/m-p/415374#M21570)