# Reports

**URL:** <https://community.hubspot.com/t/reports/94910>\
**Category:** Sales Hub Tools\
**Tags:** professional\
**Created:** [November 28, 2023, 9:54am UTC](https://community.hubspot.com/t/reports/94910 "2023-11-28T09:54:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AndrijaIgic](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@AndrijaIgic](https://community.hubspot.com/u/AndrijaIgic)\
**Post date:** [November 28, 2023, 9:54am UTC](https://community.hubspot.com/t/reports/94910/1 "2023-11-28T09:54:27Z")

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Hi Hub Community,

I would need help with the following, any tips welcomed :

- When the sequence is sent, and the lead clicks on something in email (click rate that HS tracks) or replies to it (also can be seen in sequence stats) - is there an automated option that would mark this Contact as Engaged Lead/Prospect? Or however the property is set, it doesn’t have to be these exact words
- How can we pull report on engagement rate each month after this is set?
- How many of these “Engaged Leads” actually set the Intro call
- How to pull the number of replied emails from prospects per sequence and in general?

We use HubSpot Sales Professional and I don’t know if we have some HubSpot Point Person for help regarding these type of things, so I am asking here for help.

Any information would be much appreciated!

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 28, 2023, 10:00am UTC](https://community.hubspot.com/t/reports/94910/2 "2023-11-28T10:00:28Z")

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Hi @AndrijaIgic,

Happy to help here.

HubSpot automatically maintains these date properties for contacts:

- **Recent sales email clicked date:** the date of the last time that the contact clicked on a sales email.
- **Recent sales email open date:** the date of the last time that the contact opened a sales email. This property does not update for emails that were sent to more than one contact.
- **Recent sales email replied date:** the date of the last time that the contact replied to a sales email sent from your connected G Suite or Outlook 365 email account.

You can use them to build reports of filter by this date. Theoretically, you could also use them for a contact-based workflow that then updates the lead status or any custom property for this contact.

Once you set this property, you could create a custom report to display how many contacts were emailed in a given month and how many of them have this property value.

(Keep in mind however that this wouldn’t be automatically resetting every month. There is a risk for the scenario where a contact opened an email last month, was sent an email this month which they didn’t interact with but is still displayed as engage because their interaction last month.)

If you want to find out how many contacts booked an intro call, this could be achieved either with a custom report or a list. Information about the intro call is stored in the ‘Activities’ data source: [Create reports with the custom report builder](https://knowledge.hubspot.com/reports/create-reports-with-the-custom-report-builder)

As a Professional customer, you have access to HubSpot support but not for solving more complex requests like the ones you asked here. You would either have to learn, with the resources shared, how to accomplish what you’re trying to do or you’d have to hire external help if you’re getting stuck. To some extent I can of course provide more detail here in the community here but there are limits to what can be explained in a community reply and also limits to my time.

Hope this helps! Let me know if you have any follow-up questions!

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**Author:** ![AndrijaIgic](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@AndrijaIgic](https://community.hubspot.com/u/AndrijaIgic)\
**Post date:** [November 28, 2023, 10:32am UTC](https://community.hubspot.com/t/reports/94910/3 "2023-11-28T10:32:30Z")

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Thank you Karsten,

I will try to get the best out of our current package and deversify procedures in order to accomplish that.

Your insight save me a lot of time investigatin on my own and all the best to you!
