# Reporting Question - Bucketing "Time to Close" Data, without Using Custom Properties?

**URL:** <https://community.hubspot.com/t/reporting-question-bucketing-time-to-close-data-without-using-custom-properties/154589>\
**Category:** Dashboards & Reporting\
**Tags:** reporting\
**Created:** [July 29, 2026, 1:36pm UTC](https://community.hubspot.com/t/reporting-question-bucketing-time-to-close-data-without-using-custom-properties/154589 "2026-07-29T13:36:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SGross27](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sgross27/32/226220_2.png) [@SGross27](https://community.hubspot.com/u/SGross27)\
**Post date:** [July 29, 2026, 1:36pm UTC](https://community.hubspot.com/t/reporting-question-bucketing-time-to-close-data-without-using-custom-properties/154589/1 "2026-07-29T13:36:57Z")

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We’re working with a client who reports on the timeframe in which Tickets are resolved; They use a pie chart which buckets Tickets using a custom dropdown property called **Time to Resolve** (“Within 48hrs”, “Within 5 Days”, etc.).

**Time to Resolve** is populated using a workflow, for which HubSpot’s existing **Time to Close** property is the basis.

It’s been a while since I’ve needed to build a HubSpot report, but I have to imagine there’s a way to do this using HubSpot’s reporting functionality and **Time to Close** , rather than requiring both a workflow and a custom property?

 ![image](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/2/82af938d7a867d4cc7a11a23ff027b339769393a.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [July 29, 2026, 1:41pm UTC](https://community.hubspot.com/t/reporting-question-bucketing-time-to-close-data-without-using-custom-properties/154589/2 "2026-07-29T13:41:15Z")

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Hi @SGross27,

A custom formula field could indeed replace the workflow: [Create formula fields in the custom report builder](https://knowledge.hubspot.com/reports/create-formula-fields-in-the-custom-report-builder)

Besides that: no, no auto-bucketing feature currently exists.

Best regards!