Reporting on Customer Feedback

Hi @katherineladue,

I’m not saying it isn’t possible, but I have never tracked this on an interaction-by-interaction basis. If you have one account manager and want to track the overall happiness of the client, you can run a report that pulls the average rating of customer feedback surveys vs company owner.

Your X axis will show the the company owner (account manager).

This may not be exactly what you are looking for, but it should work.

Josh