Reporting Breakdown of all channels within an Inbox

HubSpot Ideas
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1

Situation: One Conversations Inbox contains 5 channels that are added (all different email addresses (Google groups aliases)).

Need: Build reporting that gives me insights into each channel within an Inbox
It seems that I can only report per Inbox overall, but that’s not what I want.
I am mainly looking at the same standard stats that would be on the individual inboxes (time to close, time to reply, totals, etc), but broken down by channel if all are in 1 inbox.
Posted here as per recommendation from PM: https://community.hubspot.com/t5/Tickets-Conversations/Reporting-on-channels-within-Conversations-Inbox/td-p/844886

2

Great idea, we also need this in our setup!

3

Would love something like this, considering some Service communications also come into the Inbox!

4

Adding a +1 here as well.

5

I could also benifit from this tramendously! My inboxs are set up the same and no having channel level reporting means this is a complete black box for us.

6

channel reporting would be very helpful, a much better alternative to setting up multiple inboxes…