# Reporting Analytics for Chat

**URL:** <https://community.hubspot.com/t/reporting-analytics-for-chat/2121>\
**Category:** HubSpot Ideas\
**Tags:** reports, conversations-inbox\
**Created:** [May 23, 2017, 4:58pm UTC](https://community.hubspot.com/t/reporting-analytics-for-chat/2121 "2017-05-23T16:58:50Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![austinpostler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/austinpostler/32/35325_2.png) [@austinpostler](https://community.hubspot.com/u/austinpostler)\
**Post date:** [May 23, 2017, 4:58pm UTC](https://community.hubspot.com/t/reporting-analytics-for-chat/2121/1 "2017-05-23T16:58:50Z")

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A function to view who sent a particular message, was the message opened/viewed, and if the message was responded to. Reporting analytics like this would be very helpful for our company to be able to dissect and dive in to the performace of each message. Having this information available in a list format as well as on the individual contact card would be helpful.

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_[View the full topic](https://community.hubspot.com/t/reporting-analytics-for-chat/2121)._