Good afternoon - we have clients with VERY long sales cycles (up to 9 months because it’s real estate). Is there a report than can show us the average length of time someone spends as a lead before they become a customer?
Hi @caro1,
In the report library (Menu > Reports > Reports > Report library) there is a report called “Average time to beceome a customer by lifecycle stage”. This is not exactly what you’re looking for but a ready-to-use report.
For a detailed view of time spent in each stage, you’d have to create custom date stamps and calculation properties along the lines of the workaround that I shared here: Time in ticket status
Best regards!
