With the new whatsapp integration it would be great to be able to report on Whatsapp metrics as we do with emails eg. opened, replied, clicked link.
Additionally, the ability to use these engagements in a workflow as we would for emails.
These would be incredibly valuable and a huge reason to integrate into the one inbox. To have accurate metrics accross all channels.
Completely agree
It would be great to understand how to archeive and how to associate it with each company/contact activity, And how to get most of the integration
would highly appreciate some insights on your expereince with the integration so far
This is absolutely needed: you start campaign and send whatsapp messages with marketing automation and you’ll never if all your effort is working or not. Please update!!