|
Measure chats per different time of the day
|
19
|
8179
|
February 28, 2024
|
|
Allow reporting based on hourly breakdown for live chats/chatbots
|
0
|
814
|
April 29, 2021
|
|
Chat opening report by device (mobile/desktop)
|
0
|
527
|
March 12, 2025
|
|
Live chat conversations linking with Company activity
|
0
|
1078
|
February 6, 2023
|
|
Report on tracking agents offline/online availability on Conversations tool
|
3
|
907
|
January 10, 2025
|