Hey team,
We would like a feature to be implemented wherein we can see the breakdown of the time the rep is online/offline. For example, from when to when (eg, 9 am to 10 am), this agent is online, then (10 am to 11 am), this agent is offline, etc
Hey team,
We would like a feature to be implemented wherein we can see the breakdown of the time the rep is online/offline. For example, from when to when (eg, 9 am to 10 am), this agent is online, then (10 am to 11 am), this agent is offline, etc