# Renewing SEO Certification

**URL:** <https://community.hubspot.com/t/renewing-seo-certification/115236>\
**Category:** HubSpot Academy Support\
**Tags:** content-marketing\
**Created:** [August 26, 2024, 7:40pm UTC](https://community.hubspot.com/t/renewing-seo-certification/115236 "2024-08-26T19:40:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jbryden24](https://avatars.discourse-cdn.com/v4/letter/j/0ea827/32.png) [@jbryden24](https://community.hubspot.com/u/jbryden24)\
**Post date:** [August 26, 2024, 7:40pm UTC](https://community.hubspot.com/t/renewing-seo-certification/115236/1 "2024-08-26T19:40:34Z")

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Good afternoon. I am seeking to renew my certification for the SEO course. I took the exam on Saturday and instead of showing new dates, it shows the old dates and my certification is set to expire on Wednesday (8/28/24). I have watched all the videos and done all the exercises. Why is my certificate not showing the new dates?

I originally got the certificate in July 2022 and renewed it in July 2023.

Thank you for your time.

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**Author:** ![jbryden24](https://avatars.discourse-cdn.com/v4/letter/j/0ea827/32.png) [@jbryden24](https://community.hubspot.com/u/jbryden24)\
**Post date:** [August 27, 2024, 9:12pm UTC](https://community.hubspot.com/t/renewing-seo-certification/115236/2 "2024-08-27T21:12:25Z")

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I just took the exam again and I still got the current dates for my certification which expires tomorrow.

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**Author:** ![JgUL](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@JgUL](https://community.hubspot.com/u/JgUL)\
**Post date:** [August 29, 2024, 3:11pm UTC](https://community.hubspot.com/t/renewing-seo-certification/115236/3 "2024-08-29T15:11:27Z")

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i CAME TO RESILVE THIS ISSUE AND WHAT A COINCEDENCE THE FIRST POST IS EXACTLY WHAT I WAS LOOKING FOR

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [August 29, 2024, 10:39pm UTC](https://community.hubspot.com/t/renewing-seo-certification/115236/4 "2024-08-29T22:39:05Z")

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Hello @jbryden24 and @JgUL ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Can you try a few

troubleshooting steps:

1. First, make sure your browser is up to date with the latest version - sometimes a software update can resolve odd behavior issues.

2. Try logging into your portal in your browser’s incognito or private browsing mode. This will rule out any potential caching issues. [Clear cache in a browser](https://knowledge.hubspot.com/website-pages/clear-your-browser-cache)

If it ends up being a browser cache issue, here are some instructions on how to clear your cache:

3. If the problem persists, try logging into your portal using a different browser. This will tell us if the issue is related to any settings or add-ons in your current browser. If you don’t have another browser currently installed on your computer, you can download one here: [https://browsehappy.com](https://browsehappy.com/)

4. If that fails, try logging in from a different computer to rule out any settings on your current computer.

5. If that fails, try connecting to a different network - some networks have their own security settings and firewalls that will hamper the performance of certain websites.

Thank you!

Anissa