It’s incredibly frustrating that HubSpot doesn’t support calculating Total Revenue for recurring-revenue businesses.
I should be able to calculate Total Revenue generated from a Company when I associate a Deal with it and associate a Product (with Price set to recurring) to the deal. HubSpot knows what the Price is, when the subscription started (Close Date or Most Recent Close Date) and how often it recurs.
The suggestion provided to me was to create individual Deals for every single time (monthly) we charge every single business. This doesn’t seem to be the purpose of the Deals feature.
@MayPascaud has there been an update on this? SaaS companies managing recurring revenue are going to end up having to look elsewhere if we’re not able to handle a renewal model and easily clone previous deals/opportunities within the system. It would be nice to know where this stands?
I am currently evaluating Fresh Sales and HubSpot. Fresh Sales has the same issue with recurring deals, and their suggestion was no better. To leverage their API to add a new deal to the account each billing cycle. I don’t want to pull our engineers off our large backlog to have them work on this. It is surprising that this is a shortcoming on both Fresh Sales and Hub Spot, when ironically, they are both MRR companies.
Hubspot just launched a quote feature. It still doesn’t allow for recurring payments. I purchased hubspot by “accepting” the Hubspot Quote, entering payment info, and now I get billed each month for Hubspot.
I’d like to do the EXACT SAME thing for deals in my pipeline. But…Hubspot doesn’t make this available?
Hi, thank you very much for submitting this idea. I am a product manager on the team that is currently working on solving recurring revenue issue. I reached out to some of you to learn more about your use cases. If you didn’t recieve an email from me but would like to connect and share your feedback please feel free to email me directly at ipalma@hubspot.com.
We are in the process of scoping a number of features to address recurring revenue tracking and management ideas. Some of the features will be available soon for initial test. If you would like to be part of the first test and feedback loop please email me at ipalma@hubspot.com
Agreed, our subscriptions renew automatically after the initial contract term, and we would like to see these in Hubspot, or at least have automation available to create and close the new deal without manual effort, as doing it manually is not possible at any level of scale.
This is absolutely needed for our business! We have a recently launched a cloud-based service that is now billed monthly (rather than annually). Our “Starter” package is $10 a month, which with the current CRM system means creating a new deal every month to track revenue accurately. And with thousands of clients, you can imagine the mess that this will cause with deals being auto-created through our API.