# Remove the 2FA for users

**URL:** <https://community.hubspot.com/t/remove-the-2fa-for-users/124381>\
**Category:** CRM\
**Created:** [January 20, 2025, 4:34pm UTC](https://community.hubspot.com/t/remove-the-2fa-for-users/124381 "2025-01-20T16:34:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ohergli](https://avatars.discourse-cdn.com/v4/letter/o/858c86/32.png) [@ohergli](https://community.hubspot.com/u/ohergli)\
**Post date:** [January 20, 2025, 4:34pm UTC](https://community.hubspot.com/t/remove-the-2fa-for-users/124381/1 "2025-01-20T16:34:52Z")

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Hi,

How to remove the 2FA for users as a super admin?

Thanks,

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 20, 2025, 4:45pm UTC](https://community.hubspot.com/t/remove-the-2fa-for-users/124381/2 "2025-01-20T16:45:18Z")

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Hi @ohergli,

2FA is required for all HubSpot Starter, Professional, and Enterprise accounts, and you will be automatically prompted to set it up when you first log on. 2FA can, as far as I know, only be disabled in the free CRM. [Reset your two-factor authentication](https://knowledge.hubspot.com/account-security/reset-your-two-factor-authentication)

If your question is about temporarily disabling 2FA for a user due to log in issues, the user should simply follow the prompts / step they see when attempting to login. You will then be notified as a super admin and can reset 2FA for that user, see also here: [Reset your two-factor authentication](https://knowledge.hubspot.com/account-security/reset-your-two-factor-authentication)

Best regards