# Remove live chat bot loop

**URL:** <https://community.hubspot.com/t/remove-live-chat-bot-loop/45953>\
**Category:** Lead Capture Tools\
**Tags:** free\
**Created:** [October 26, 2021, 11:49am UTC](https://community.hubspot.com/t/remove-live-chat-bot-loop/45953 "2021-10-26T11:49:49Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Mepo](https://avatars.discourse-cdn.com/v4/letter/m/d6d6ee/32.png) [@Mepo](https://community.hubspot.com/u/Mepo)\
**Post date:** [October 28, 2021, 7:39am UTC](https://community.hubspot.com/t/remove-live-chat-bot-loop/45953/3 "2021-10-28T07:39:57Z")

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Hi Crystal, I was able to figure it out. At the end of the chatflow it said loop back to “action” which was higher up the chain. I was able to figure out that it was the “next action” tab on the previous action that told it to loop back up. I changed it to “close the conversation” which solved the problem 🙂 Thank you for trying to help.

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