# Remove Deactivated Users from assignment options **URL:** \ **Category:** Account & Settings\ **Tags:** enterprise\ **Created:** [February 10, 2022, 11:42pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356 "2022-02-10T23:42:49Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![cstaffordlena](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cstaffordlena/32/21752_2.png) [@cstaffordlena](https://community.hubspot.com/u/cstaffordlena)\ **Post date:** [February 10, 2022, 11:42pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/1 "2022-02-10T23:42:49Z")
We have been using the deactivate setting for employees who leave our organization to perserve historic records, etc. but it’s annoying that they continue to show up in drop down lists for assigning tasks, companies, contacts, etc. If a user is deactivated, is there a way to hide them on that, or at least not have them be at the top of lists? ---
**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\ **Post date:** [February 11, 2022, 5:06am UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/2 "2022-02-11T05:06:36Z")
Hi @cstaffordlena , Yes, if the user is deactivated from your account but you still haven’t removed it, it will keep showing in the drop-downs. The only way is to remove them from the account. Hope this helps! If we were able to answer your query, kindly help the community by marking it as a solution. Thanks and Regards. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 11, 2022, 5:26am UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/3 "2022-02-11T05:26:10Z")
Hi @cstaffordlena, If you want to remove all mentions and traces of a user in HubSpot, you would [remove a user](https://knowledge.hubspot.com/settings/add-and-remove-users), not deactivate them. The [deactivation](https://knowledge.hubspot.com/settings/deactivate-hubspot-users) feature is meant to to preserve the user’s historical activities without losing access to important data. Hope this helps! ---
**Author:** ![MStephenson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mstephenson/32/78108_2.png) [@MStephenson](https://community.hubspot.com/u/MStephenson)\ **Post date:** [May 31, 2022, 10:01pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/4 "2022-05-31T22:01:55Z")
This is not an acceptable solution. We should be able to have historical data on a user after they leave. Deleting them is a terrible option. ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [June 16, 2022, 8:47pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/5 "2022-06-16T20:47:20Z")
Hi @MStephenson, Thanks for reaching out! I would recommend using the deactivated user option as @karstenkoehler suggested if you would like to preserve historical data. This [help article](https://knowledge.hubspot.com/settings/deactivate-hubspot-users#deactivate-a-user) explains how to deactivate users. Thank you, Kristen ---
**Author:** ![jesslynne73](https://avatars.discourse-cdn.com/v4/letter/j/ac8455/32.png) [@jesslynne73](https://community.hubspot.com/u/jesslynne73)\ **Post date:** [July 22, 2022, 8:00pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/6 "2022-07-22T20:00:12Z")
Thank you for sharing this information, Karsten. What are best practices to prevent data loss when removing a user? For example, how can I make sure any important items created by the user are assigned to a new owner before removal? ---
**Author:** ![cstaffordlena](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cstaffordlena/32/21752_2.png) [@cstaffordlena](https://community.hubspot.com/u/cstaffordlena)\ **Post date:** [February 11, 2022, 6:44pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/7 "2022-02-11T18:44:44Z")
Thanks for the suggestions, however I don’t want to remove all mention/trace of deactivated users, however since they are no longer active I don’t have any need to assign them tasks/contacts/etc. so there is no need for them to be in drop down selectors. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 11, 2022, 6:48pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/8 "2022-02-11T18:48:32Z")
Hi @cstaffordlena, Fully understand, however that’s currently not possible in HubSpot. I cannot think of any workarounds either. You could request that this be changed by the product team and publish a post in the [HubSpot Ideas](https://community.hubspot.com/t5/Ideas/ct-p/ideas) section of the community. The product team reviews these suggestions based on their popularity. Best regards! ---
**Author:** ![gmanning](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gmanning/32/84489_2.png) [@gmanning](https://community.hubspot.com/u/gmanning)\ **Post date:** [June 2, 2022, 7:28pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/9 "2022-06-02T19:28:44Z")
Who accepted this poor solution? Replying that Hubspot has inadequately programmed deactivated users is not a solution. It would be nice if Hubspot did some heavy lifting for a change and improved some of the huge oversights in features rather than making needless aesthetic improvements. My 2¢. ---
**Author:** ![VCheung](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vcheung/32/191452_2.png) [@VCheung](https://community.hubspot.com/u/VCheung)\ **Post date:** [January 25, 2023, 10:49am UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/10 "2023-01-25T10:49:42Z")
I 100% agree, accepting a blanket statement of how the system works is not a solution. The question was not acctually addressed. ---
**Author:** ![GMarks](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gmarks/32/93635_2.png) [@GMarks](https://community.hubspot.com/u/GMarks)\ **Post date:** [June 16, 2022, 5:02pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/11 "2022-06-16T17:02:09Z")
I ran into this today as well, so I submitted an Idea as @karstenkoehler suggested. Here is the link to the Idea so you can upvote it if you like: [HubSpot-Ideas/Remove-Deactivated-Users-from-assignment-options](https://community.hubspot.com/t5/HubSpot-Ideas/Remove-Deactivated-Users-from-assignment-options/idi-p/650854/highlight/true) I definitely don’t want to erase all traces of my users if they recorded activity within HubSpot. ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [June 17, 2022, 8:28pm UTC](https://community.hubspot.com/t/remove-deactivated-users-from-assignment-options/51356/12 "2022-06-17T20:28:43Z")
Thanks for sharing your idea, @GMarks!