We have a Marketing Event with registrations handled by Form + Workflow, and while testing it we ended up with a handful of test accounts counted as “Current Registrations”. We’d like to remove those, but I can’t find any way to do so. I haven’t looked into marking them as “canceled” because that would artificially inflate the cancellations.
I was hoping I could just remove the association, but it appears that contacts aren’t actually associated with marketing events, bafflingly.
Any ideas?
Hey @DaveGoff23,
Thanks for posting in the Community!
To confirm your suspicions, I also do not see any means by which you can remove a contact’s association from a marketing event in our Marketing Event knowledge base article. For this, I would recommend posting the need for this ability directly in our Ideas Forum. This would allow other users to upvote your idea, expand on it, and present the need directly to our Product team.
Given the obvious value-add here, I’m happy to upvote your idea if you want to link it back in this thread once you post it!
Shane, Senior Community Moderator
Hi @DaveGoff23,
When you open the contact record, you can - in the right sidebar - update the registration status of a contact to “Cancelled”. This will not work for marketing events managed through integrations, like in my example case. Here these registrations would have to be managed through the integration. (If you’re not seeing this marketing events card, you can add it by customizing the contact record layout.)
You could the same thing via a workflow with an action “Add participant to marketing event”:
There is, as far as I know, currently no way to remove a contact from a marketing event entirely, only to set them as canceled.
If they’re truly test accounts, you could try deleting them which should also remove them from the event count. I’d recommend setting them to canceled first in case it doesn’t work.
Best regards
Hi Karsten, always happy to see your responses to questions on here. 
We were want to avoid avoid shifting from inflated Registration numbers to inflated Canceled numbers, and we also use those test accounts for a lot of things, so I was hoping to avoid deleting them.
Mostly, it feels like a function that should already exist. Thanks again for your response!
Gotcha. I’ll try to write it up later. There are a couple of things that are a bit funky with Marketing Events, so I might as well drop a few in. Thanks for your response.
