Hi Jenny,
I am still having trouble registering my phone. Here is the information you requested:
1. The phone number you are trying to connect + (an Australian phone)
2. The Hub ID you are looking to connect the phone number to
3. What type of phone you are trying to connect (mobile, landline, skype, etc.) mobile
4. Where in the connection the breakdown is occurring My phone rings, I answer, and I am asked to enter the six digit number (which I see on the screen). I enter the number that I see on the screen, I can hear the DTMF six touch-tones being sent, but the system constatntly responds with a message that the number was incorrect. After three tries the system says try again later. I try a day later, but with the same result.