redirectUrl in hs_context for v2 form uploads endpoint no longer working

Developer Support APIs & Integrations
1

We have some forms on our website which submit to the form uploads v2 endpoint that we’ve been using for the last 4+ years. Recently we’ve noticed they have stopped working as expected. Specifically, we use the “hs_context” as a hidden input that generates a redirectUrl dynamically which is used as a callback to an endpoint on our web server.

What we noticed was that it was redirecting to a static URL conigured in the form vs. the dynamic one we were passing into the endpoint via hs_context.

According to this documentation https://legacydocs.hubspot.com/docs/methods/forms/v2/submit_form it does say that HubSpot will use the URL setup in the UI over the one passed into the form via hs_context.

That said, I cannot figure out how to setup a form in HubSpot now that will allow for the redirectUrl to be honored. If I setup a new form and don’t configure a Redirect URL in the form Options setting, but I pass in hs_context, the form just sends back a 204 response with the default thank you message.

This page https://legacydocs.hubspot.com/docs/methods/forms/v2/submit_form provides an example that uses hs_context with a redirectUrl, but after creating a new form and trying to use this exact example I cannot find a way that HubSpot will honor the redirectUrl passed in.

To reiterate, we have existing forms that have been successfully using hs_context with the redirectUrl for many years which delivered the user to the redirectUrl we specified in the hs_context. This has stopped working and the only behavior on form submission now seems to be that the thank you message or a static redirectu URL are the only options (which breaks our current integration).

I know we should be updating to the latest API for form submission, and I can look into that in the future, but want a way to keep my current forms working with the v2 version as they have been up until recently. Can anyone confirm if there is a way to keep using the redirectUri function on the v2 form uploads endpoint?

2

Hi, @PNordstrom :waving_hand: Thanks for reaching out. Thank you for providing those details.

Hey @Anton @Teun, have you tackled anything similar?

Thank you very much for taking a look! — Jaycee