I’m reaching out to report a recurring issue with the Gmail–HubSpot integration. On a regular basis, I get disconnected from my Gmail account within HubSpot. Each time, I need to manually reconnect the application in order to log and track my emails again.
This repeated disconnection is disrupting my workflow and affects the continuity of my communication with contacts.
I would appreciate any recommendations or a permanent solution to ensure a stable connection between Gmail and HubSpot.
Thank you in advance for your support.
Hi @abihouee
It usually comes down to token expiration, multiple Gmail accounts, or browser interference.
Here’s what I’d recommend:
- Remove and re-add your Gmail connection from a clean browser or incognito window.
- Make sure HubSpot is marked as a trusted app in your Google account settings.
- Avoid using multiple Gmail accounts in the same browser.
- Temporarily disable browser extensions (like ad blockers) to rule out interference.
If it keeps happening, your Google Workspace admin may need to allowlist HubSpot more permanently.
Hope this helps stabilize things — let us know how it goes!
Thanks Shae.
I tried your advices. I will wait few days to check the stability of this solution.
best regards, Anne