# Recuperar conta

**URL:** <https://community.hubspot.com/t/recuperar-conta/111814>\
**Category:** Account & Settings\
**Tags:** free\
**Created:** [July 12, 2024, 11:26am UTC](https://community.hubspot.com/t/recuperar-conta/111814 "2024-07-12T11:26:58Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![RAzambuja](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@RAzambuja](https://community.hubspot.com/u/RAzambuja)\
**Post date:** [July 12, 2024, 11:26am UTC](https://community.hubspot.com/t/recuperar-conta/111814/1 "2024-07-12T11:26:58Z")

</div>

Minha conta era gratuita e agora fui ver esta inativa por tempo de inutulizaçao como faço para reativar… codigo conta Hubs Hub ID: 39814409.. e mail de login mudou para esse [andiamoitalia.cidadaniaitaliana@gmail.com](mailto:andiamoitalia.cidadaniaitaliana@gmail.com)

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [July 12, 2024, 11:28am UTC](https://community.hubspot.com/t/recuperar-conta/111814/2 "2024-07-12T11:28:25Z")

</div>

Olá @RAzambuja,

Pode solicitar a recuperação enviando o formulário no final desta página: [https://knowledge.hubspot.com/pt/account-management/recover-your-inactive-hubspot-account?hubs\_content=knowledge.hubspot.com/account-management/recover-your-inactive-hubspot-account&hubs\_content-cta=Portugu%C3%AAs](https://knowledge.hubspot.com/pt/account-management/recover-your-inactive-hubspot-account?hubs_content=knowledge.hubspot.com/account-management/recover-your-inactive-hubspot-account&hubs_content-cta=Portugu%C3%AAs)

Com os melhores cumprimentos!

---

<div class="post-metadata">

**Author:** ![Lucila-Andimol](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lucila-andimol/32/69276_2.png) [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\
**Post date:** [July 12, 2024, 11:33am UTC](https://community.hubspot.com/t/recuperar-conta/111814/3 "2024-07-12T11:33:47Z")

</div>

Ola @RAzambuja

Se sua conta estiver inativa por mais de 120 dias, ela não poderá ser recuperada, pois a HubSpot a desativará e excluirá. [Você pode ver mais informações aqui.](https://knowledge.hubspot.com/account-management/recover-your-inactive-hubspot-account)  
Se esse período não tiver sido ultrapassado, você pode tentar solicitar a reativação por meio do formulário.  
Espero que tenha sorte