# Recording subscription consent

**URL:** <https://community.hubspot.com/t/recording-subscription-consent/125990>\
**Category:** Lead Capture Tools\
**Tags:** marketing-email\
**Created:** [February 12, 2025, 9:17pm UTC](https://community.hubspot.com/t/recording-subscription-consent/125990 "2025-02-12T21:17:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AKubrin9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/akubrin9/32/196959_2.png) [@AKubrin9](https://community.hubspot.com/u/AKubrin9)\
**Post date:** [February 12, 2025, 9:17pm UTC](https://community.hubspot.com/t/recording-subscription-consent/125990/1 "2025-02-12T21:17:10Z")

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Experts,

I’m using an Elementor form with a consent checkbox to capture contact info and the subscriber’s consent to receive emails from us.

The Elementor form communicates with my HubSpot database just fine. When I enter a test contact via the Elementor form, it appears in HubSpot.

But I don’t know how to track the user’s consent as indicated by the checkbox. Where would this datapoint appear in my HubSpot contact record?

Thanks.

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [February 13, 2025, 2:17pm UTC](https://community.hubspot.com/t/recording-subscription-consent/125990/2 "2025-02-13T14:17:37Z")

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Hi @AKubrin9,

Thanks for reaching out to the Community!

Could you please confirm if form submissions are being passed into HubSpot as non-HubSpot forms?

If that’s the case, please note that for non-HubSpot forms, we are unable to directly pass subscription consent to the contacts. However, there are a few workarounds you can explore:

- Creating a Contact List: You can create a list of contacts who have submitted the form, and then manually update their subscription preferences in bulk on the contact page. More details can be found in [this knowledge base article](https://knowledge.hubspot.com/records/manage-your-subscription-preferences-and-types#update-the-subscription-status-of-contacts-with-a-workflow).
- Creating a HubSpot Form: If you create a HubSpot form, you can include a consent checkbox to update subscription preferences directly, as described [here](https://knowledge.hubspot.com/forms/add-notice-and-consent-information-to-your-hubspot-form-or-pop-up-form).
- Using Workflows for Automation: You can enroll contacts who have filled out the form and then manage their communication subscriptions.

I hope this helps!  
Diana

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<div class="post-metadata">

**Author:** ![AKubrin9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/akubrin9/32/196959_2.png) [@AKubrin9](https://community.hubspot.com/u/AKubrin9)\
**Post date:** [February 18, 2025, 12:25am UTC](https://community.hubspot.com/t/recording-subscription-consent/125990/3 "2025-02-18T00:25:36Z")

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Thank you, @DianaGomez.