Question: +++ Caution Long read
+++ Question in a nutshell: Is there any chance to get in the missing contacts in a particular stage, branch of a workflow? +++ I set up a workflow for a webinar today with several dates in a property. Depending on the date in the property I set up an automated email sending out a reminder to participate in the webinar. I didn’t include the automated email from the beginning though and it turned out form subscriptions already got into the wf without the reminder email. Is there any chance to get in the missing contacts in a particular stage, branch of a workflow?
Answer: It’s not possible to insert contacts into a workflow at a later point. That said, if you are using Date delays, you can build in checks with a Value Equals Branch to SKIP certain actions if the date is in the past, which can help you push those contacts along further in the workflow, read about that here. Or, you might consider deleting the actions at the top of the workflow that are no longer relevant as the webinar nears so contacts that join the workflow later skip ahead.