What is it?
You can now disconnect your payments account for Commerce Hub and reconnect with either Stripe payment processing or HubSpot payments.
Why does it matter?
We know how important it is to have flexibility in choosing which account you’re using to collect payments. Previously, it was not possible to switch your connected payments account.
Now, you can disconnect your current account and reconnect with your desired account, whether that’s a new Stripe account or HubSpot payments.
How does it work?
To disconnect your connected payments account and reconnect, follow these steps:
- Navigate to Payments Settings
- From the Actions menu, select ‘Disconnect payments’
- Review the disclosures and confirm
- If you’re disconnecting HubSpot payments, you’ll request that your account is disconnected by chatting with HubSpot Support
- Important: Please note that all subscriptions will be canceled when your account is disconnected and will need to be restarted as new subscriptions after reconnecting with your new account
- Then choose ‘Set up payments’ to connect a new account and select either HubSpot payments or Stripe payment processing
Who gets it?
Commerce, All hubs and tiers