I’m trying to find a suitable API to read the status of emails sent to a contact by a sales person.
This isn’t for marketing email sent from marketing hub, but a single email sent from a salesperson through the Contact page in Hubspot.
I want to be able to read the history of emails and see how may times they have been clicked and read.
Is there a suitable way to accomplish this?
You will have to work with a couple different endpoints to get these data.
1: for the email engagement, you will need to query the engagements endpoints
2: for clicks, there is not a good solution (that I am aware of). You will have to look at the Contact Object and request values for this properties:
Recent sales email clicked date (Sales Hub Professional and Enterprise only)**
Recent sales email open date
Recent sales email replied date
You could set up webhooks to subscribe to these changes and keep a count in your app that way…
Awesome, thanks!
I’ve hit a bit of a roadblock, I can get the latest email using the engagements API as mentioned, and can see various data about it like:
trackerKey
messageId
threadId
uid
I’ve tried pushing these by the /email/public/v1/events/ endpoint but don’t get anything back.Is there a way to specifically query the email and retrieve the counts of Read, Opens and Clicks?
Have you explored this endpoint?