Reactivate free account (still within 90 day window)

Hi,

My organization’s free tier account was deactivated on June 28, 2026. (~88 days ago) I just realized the issue and submitted an information form on the “Recover Your Inactive Hubspot account page,” and have received an email showing a ticket has been opened with Hubspot.

I know it hasn’t been very long since opening the ticket, but since the 90-day data deletion cliff is right around the corner, I thought I’d go ahead and open a topic too. Are there any gracious and talented Hubspot folks reading this who can help me recover the account before it disappears forever?

Happy to provide the relevant ticket or account ID and email.

Eternal thanks,

Lydia (volunteer admin)

Hey @StPaulWhiting and a big warm welcome to the HubSpot Community! :orange_heart:

Glad you reached out here as well! I can see the ticket you opened a few hours ago and I understand why you’re keen to get this looked at with the 90-day mark coming up.

I’d be happy to flag it internally to my colleagues for you so it helps speed things up.

Thanks for bringing this to the Community and let me know if you have any additional questions in the meantime.

Have a lovely day!

Bérangère

Hey @StPaulWhiting, I see that the Team just reactivated your account! :confetti_ball:

Really glad to see that it is now sorted out for you!

And if you have any other questions, please don’t hesitate, we are here for you! :orange_heart:

Looking forward to seeing you around the Community @StPaulWhiting!

Bérangère