Re: Visitor Tracking Not Working

Hi,

I have the same problem for contacts record only.

I followed this article : https://knowledge.hubspot.com/articles/kcs_article/reports/how-do-i-know-if-my-hubspot-tracking-code-is-working

I see that the tracking code is correctly installed on my website but for an unknown reason, it is not working :

180907ScriptHubSpot.png

What could be the reasons ?

Does someone have ideas ?

Thanks in advance,

Irene

Hi @IreneC,

If you are still experiencing this issue can you please share a link to your website where the code is located so that the Community can take a look?

Thanks,
Jenny

Hi @jennysowyrda

Yes of course.

Yes the issue is still relevant.

The website is watcha.fr

Irene

Thanks @IreneC,

I am seeing everything load properly on the page. Is there a specific page on your website where the issue is occuring?